When meeting someone for the first, trust is a key factor in determining if you will be able to get along with them. Think about it. What do you do if you want to purchase a home, choose a computer, or decide where you will take your partner to dinner on a special occasion? Ask someone for advice. You'll probably ask a lot of people for their advice when it comes to buying a house, from agents and realtors to family members and friends. You are absolutely right. This is a large investment. This also impacts your quality of life. You'll remember if you choose the wrong house every time you approach the front door.

What about more intimate experiences, like dinners with your partner. If you choose the wrong restaurant and get the wrong advice, then your money will be wasted. You're not going to have a romantic evening.

Casino Genie is an independent online casino aggregator that recently released a survey with some surprising results. Online casinos lose thousands of customers each day.

Jon Hingston is the Customer Satisfaction manager at Casino Genie. He says: "Our survey of over 2,500 online players from more than 100 online casinos shows they want a personal service. Trust is a key element of a personalized service. The players want honesty and integrity. The casinos will have to pay more for this, but the benefits will be worth it. According to the survey, players are more likely to stay at a casino if they receive the service that they expect. Now that we have this information, we need to know how we can assist casinos in delivering this fun and enjoyable experience. ".

Why is trust so important? Are we talking about gamblers that are just looking to make money? No. Hingston says, "The majority of players are new at games. There is a large community who feel intimidated by the complexity of games and the confusing language we use. They also feel out of place. Online casinos need to become 'your friends' if they want to gain advocates for life. Behave as if you were a friend in school who taught the rules to English cricket or baseball without making fun of you. You can both have more fun."

Casino Genie surveyed 2,500 online casino users. Of these, just over 1,400 played for less than a year. Only 24% of players were loyal to a single casino. More than 62% of players played at more than four casinos 프라그마틱.

Interesting, among those who have been casino more than a year, there is still a large number of players, 48%, that play at four or more casinos. Online casinos should be concerned as 78% of those players cited poor service for their fickleness. Only 4% had found a site to which they were completely loyal. Here is the shocking fact. Each of these 100 people stated that they stayed with their casino because of the'superb service'. It makes you wonder, doesn't? Why isn't mine like that?

None of these 100 gamblers visited a casino in the 'Top 20.' Small casinos are becoming more intelligent, reacting faster and playing boutique games to compete in this market. It's starting to make a difference.

Let's return to the issue of trust. The survey also revealed another statistic. 82% of those surveyed said they would visit a new casino online if it was recommended by a trusted friend. 68% said they would play at a new casino if it came highly recommended by other players.

In summary, players are looking for customer service and a sense of trust. Will the casinos take notice?